General Manager

General Manager – Auntie Anne’s & Jamba

Full-Time Captain of Pretzels, Smoothies, and Smiles

If you can lead a team, run a tight ship, and still make time to connect with guests over a cinnamon sugar pretzel, you might be our next General Manager. In this role, you’ll steer the whole operation — from sales and service to training and team culture — making sure every shift, every guest, and every pretzel is just right.

What You’ll Do

• Lead the restaurant to hit sales and profit goals while keeping guests happy and coming back.

• Build a strong, motivated team by hiring, training, coaching, and inspiring your crew.

• Foster a culture of respect, open communication, and positive energy.

• Keep service fast, food top quality, and cleanliness on point — inside and out.

• Respond to guest feedback with professionalism and care.

• Manage budgets, control costs, and keep inventory balanced (no waste, no shortages).

• Ensure all health, safety, and brand standards are met.

• Oversee maintenance, repairs, and vendor relationships.

• Represent the brand in the community and with local authorities when needed.

What We’re Looking For

• Proven leadership in food service or retail management.

• Strong communication, organization, and problem-solving skills.

• Ability to make decisions, motivate others, and adapt to business needs.

• Service-driven mindset with a passion for people and product.

• Commitment to professionalism, accountability, and results.

Perks

• Competitive salary + performance-based incentives.

• Full-time schedule with growth opportunities.

• Employee discounts (pretzels + smoothies = happiness).

• Leading a fun, fast-paced team that looks to you for inspiration.

Bring your leadership, your business savvy, and your love of creating great guest experiences — we’ll bring the team, the flavors, and the tools to help you succeed.