Assistant Manager

Assistant Manager – Auntie Anne’s & Jamba

Part Leader, Part Coach, All About Pretzels & Smoothies

If you’re ready to step up, lead shifts, and make every day run smoother than a perfectly blended smoothie, you might be our next Assistant Manager. You’ll help keep the shop humming, the team motivated, and the guests smiling — while still jumping in to make the magic happen yourself.

What You’ll Do

• Lead daily operations to deliver top-notch guest experiences and high-quality food, every time.

• Oversee service speed, product quality, and cleanliness across all areas.

• Support sales-driving initiatives — promotions, new products, and loyalty programs.

• Manage FOH & BOH operations, including scheduling and labor control.

• Ensure smooth order fulfillment across dine-in, to-go, online, curbside, and delivery.

• Keep the dining room, prep areas, and storage up to health and safety standards.

• Complete daily paperwork accurately and on time.

• Enforce and model cash-handling procedures.

• Assist in hiring, training, and developing team members — keeping morale high and turnover low.

• Build a positive, team-focused atmosphere where everyone feels respected and valued.

• Step in as acting manager when needed, keeping everything on track.

What We’re Looking For

• Leadership skills with a guest-first mindset.

• Ability to balance people, product, and profitability.

• Experience in food service or retail leadership is a plus.

• Strong multitasking and problem-solving abilities.

• Dependable, adaptable, and ready to set the tone for the team.

Perks

• Flexible scheduling (part-time or full-time).

• Employee discounts (pretzels + smoothies = happiness).

• A fast-paced, fun environment where your leadership makes a real impact.

Bring your drive, your leadership, and your love of great food — we’ll bring the cinnamon sugar, the fruit puree, and the team that makes it all happen.